Shipping & Delivery

Shipping and Delivery Information

At PARROTS AND BIRD HOUSE, we are committed to ensuring that your macaw arrives safely and comfortably, no matter where you are in the USA or world. We take every precaution to make the shipping process seamless and stress-free for both you and your bird.

Shipping Services We Offer:

1. Nationwide Delivery:

   • We ship macaws to all states within the continental USA.
   • Shipping is handled by experienced and reliable animal transport companies to ensure the safety and well-being of your bird.

2. Airport-to-Airport Service:

   • For maximum safety, we use airlines that specialize in live animal transport.
   • You can pick up your bird at the nearest major airport, with all necessary documentation provided upon arrival.

3. Ground Delivery:

   • For certain locations, we offer ground delivery by professional couriers experienced in handling exotic birds.

Preparation for Shipping:
Before shipping, we ensure the following steps are taken:

• Health Check: Each bird undergoes a final vet check to confirm it is healthy and fit for travel.
• Secure Crating: Your macaw will be placed in a secure, spacious travel crate with adequate ventilation and comfort.
• Feeding and Hydration: The crate includes food and water dispensers to keep your bird nourished during transit.

Shipping Costs:
Shipping fees vary based on location and method. Please contact us for a personalized quote. All shipping costs include the travel crate, health certificates, and any airline fees.

Delivery Timeline:

• Once your order is confirmed, we will coordinate with you to schedule the most convenient delivery date and time.

Buyer’s Responsibilities:

• Be available to pick up your bird at the agreed delivery location and time.
• Inspect your bird immediately upon arrival and notify us within 24 hours if there are any concerns.

Live Arrival Guarantee:
We guarantee the safe arrival of your macaw. If any issues arise during transit, we will work with you to resolve the situation promptly, including arranging a replacement bird if necessary.

Contact Us:
If you have questions about our shipping process or need assistance with delivery options, don’t hesitate to reach out. Your macaw’s safety and comfort are our top priorities.